Advice & Information Service

IMECE’s Advice and Information Service provides high quality, accessible guidance, information, advice and advocacy on rights and entitlements to enable women to make informed decisions.

What do we offer?

We offer free, confidential, impartial, and independent advice on a wide range of subjects including:

Welfare Benefits

Income maximization

Domestic Violence


Homelessness, housing and maintenance

Hate crime, harassment, ASBOS

Care and personalization

Neighbour dispute




Any other advice

The service is for Turkish, Kurdish, Turkish Cypriot, and any other Turkish-speaking women aged 18+.

Our advisors work extensively with individual women to support securing positive outcomes that can contribute towards gaining, re-gaining and maintaining their self-confidence and independence.

We offer advice and
information services from
Monday to Friday between
9.30 am - 5.30 pm through
following provisions:

  • Drop-in service
  • Drop-in slots
  • Appointments
  • Information Line
  • Letter reading



to Download

our leaflet

Our service during Coronavirus / Covid-19

We are following NHS / government guidance in dealing with
the current situation.

We continue offer our services at full capacity. However, to protect our clients,
staff, and volunteers, we have suspended our face-to-face services temporarily.

Currently we offer our services remotely.

Please call us at 02073541359,
chat to us or send an email to