Advice & Information Service

IMECE’s Advice and Information Service provides high quality, accessible guidance, information, advice and advocacy on rights and entitlements to enable women to make informed decisions.

What do we offer?

We offer free, confidential, impartial, and independent advice on a wide range of subjects including:

Welfare Benefits

Income maximization

Domestic Violence


Homelessness, housing and maintenance

Hate crime, harassment, ASBOS

Care and personalization

Neighbour dispute




Any other advice

The service is for Turkish, Kurdish, Cypriot Turkish, and any other Turkish-speaking women aged 18+.

Our advisors work extensively with individual women to support securing positive outcomes that can contribute towards gaining, re-gaining and maintaining their self-confidence and independence.

We offer advice and
information services from
Monday to Friday between
9.30 am - 5.30 pm through
following provisions:

  • Appointments
  • Information Line


Cost of living support

If you worried about money or struggling to pay your bills. We can navigate you to local food banks or warm places which are available across London boroughs. Also, we can guide you to find out that you might be eligible for support with utilities or council tax.

Support available locally detailed below,

Please call us at 02073541359,
chat to us or send an email to